Digital First

Not everyone can qualify to use our services, and not every process would have to be done in-person and/or at any of our office premises. Qualified prospective tenant-buyers would have to complete our simple online application form here and we take it from there. Only qualified applicants would be contacted, in line with our operational efficiency practices, all in-person meetings at any of our office locations are strictly by appointment (for reasons that cannot be resolved remotely). If you turn up at any of the offices above without an appointment, you would simply be denied entry and/or turned away.

 

Office Locations

Our preference for the suburbs over the cities is deliberate, as our operations are never negatively impacted by our unique locations (thanks to advancement in technology). Our existing clients and/or qualified target customers or users cooperate accordingly.

 

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 Physical Address
 Digital Address
 Postal Address
Contact Centre
Greater Accra Region
 The DCANS Group Facility, Dodowa New Site
 GO-0030-4464
 RentToBuyGhana.com, The DCANS Group Limited, PO BOX AN 19969, Accra-North, Ghana.
Qualified recipients of callback requests via The DCANS Contact Centre will only be called from any of the following phone numbers: 0244-189-193 and  0244-189-817.
Eastern Region
 The DCANS Group Facility, Off Osabene Road, Koforidua
 EN-248-9240
 RentToBuyGhana.com, The DCANS Group Limited, PO BOX KF 582, Koforidua, Ghana.
 Qualified recipients of callback requests via The DCANS Contact Centre will only be called from any of the following phone numbers: 0244-189-193 and  0244-189-817.





Additional group-owned facilities in Dzorwulu, Achimota, Brekuso, Adenta and other locations to make up 20+ shared group spaces will be added as and when necessary.


Using Our offices
Note that in-person appointments are currently restricted to existing customers only, and on issues that cannot be resolved via remote digital channels. Our physical locations are strictly for backoffice duties and other complimentary in-person settings (training for existing customers, scheduled events, etc) and not a 9 to 5 hang out.

In line with the group's long term capex strategy, the offices above and all future allocated offices are group-owned and office spaces are shared among The DCANS Group and its subsidiaries.



and hence our offices:

- Cannot be used for making enquiries. You can use our email, social media page (including whatsapp for all enquiries).
- Cannot be used to make payments. We do not accept or use physical cash in any of our transactions. You can use existing banking and payment options with built-in customer protection measures

If you turn up at any of the offices above without an appointment, you would simply be denied entry and/or turned away.



Work from Anywhere (incl Home Offices)
A good number of our staff are working from home and even in some circumstances out of Ghana and in-person meetings may not always be possible. No in-person meetings take place in the private homes of our staff. Partner freelancers worker from anywhere across the globe, working remotely across eight time zones.

If we need to schedule any in-person meeting and where possible, it can only take place in any of the above offices and not in the private homes of any of our staff.


Non Deposit Taking & No Upfront Fees
Our services does not come with any upfront fees and hence does not carry any risk to the user. We do not transact in physical cash for any of our services. All repayments are done electronically via acceptable payment methods.

If you are fixated with the old way of doing business or things in general, this service may not be for you.


No Talkshop. No Mere Talk. No Idle Talk. Purposeful Meetings Only.
With advancement in technology and in this era of global pandemic, we do not expect prospective forward-thinking tenants to be antiquated in their approach and thinking, to still rely on inefficient traditional ways of doing things, as it's evident in the reasons for asking for a meeting almost always being irrelevant, trivial and useless (excuse our french).


Booking Appointment
We do not have an open door policy. To schedule an appointment, you need to state the purpose of such an in-person meeting. If it can be resolved remotely, we would not schedule any appointment and ask you to use our digital channels.

This arrangement will however be reviewed in the course of 2021 and when issues surrounding Coronavirus (Covid-19) make them feasible for frequent relevant in-person meetings.


You don't have to use our services if you disagree with how we operate or any of the arrangements above.